Focus Office: Add/Remove Commands

Commands can be added to Focus's order entry screens to trigger actions like splitting checks and repeating items. Each job in Focus has access to it's own command ribbon, allowing commands to be tailored to the specific needs of the job. Commands can also be added directly to Item Canvases. This article will demonstrate how to customize a command ribbon (top row) & add Commands to Item Canvases (bottom row) using Focus Office.

NOTE: Navigate to store settings to confirm that the command ribbon is visible (height is greater than 0)

Required Job Rights (See Focus Local: Editing Job Rights or Focus Office: Editing Job Rights to see where to adjust Job Rights):

• Jobs - Allows a user to configure jobs. Necessary to modify the command ribbon.

Add/Remove Commands from the Command Ribbon

Step 1:  Log into Focus Office 

See How to Log In to Focus Office for details.

Steps 2-5:  Go to Employees >Jobs

• Select the job you would like to edit e.g., "Cashier"
• Select the Commands tab

Step 6:  Add & remove commands from the included commands section as needed

Descriptions of each command are available at the end of this article.

• Replace
  • Click on the desired command/package (left)
  • Click the included command you wish to replace
  • Click Replace
• Insert
  • Click on the desired command/package (left)
  • Click the included command that will end up below the new command
  • Click insert (all existing commands will shift down 1 position)
• Clear
  • Click on an included command/package
  • Click clear (clears the command but holds the position with a blank space)
• Delete 
  
  • Click on an included command/package
  • Click delete (the other commands will shift up 1 position)
• Clear All - Resets all slots to (none)

Step 7:  Add to Collection

• Select New Collection or Existing Collection if a collection has already been created.
• If a New Collection is selected, add a Name and description.
• Save

Step 8:  Publish your Collection

• For more information on publishing a collection, visit Focus Office: Publishing a Collection

Add/Remove Commands from an Item Canvas

Step 1:  Log into Focus Office 

See How to Log In to Focus Office for details.

Steps 2-5:  Go to Menu > Canvas Designer

• Choose a store from the store drop down menu (any store could be selected if Canvases & Menu Items are the same across all sites)
• Select Add Canvas Collection

• Name & describe the new Collection
• Create Draft

Step 6:  Choose an Item Canvas

Step 7:  Add a Command using 1 of 2 options

1. Select an existing Command > Copy > Paste
   • Select the new button and assign a Command to the ITEM field
2. Choose Add > Command > Click on empty Canvas real estate
   • Assign a Command to the ITEM field
   • Resize the added button W-width and H-height as needed

Step 8:  Adjust the button position as needed

• Multi-button selection
  • Select an existing button > Hold down Shift > Select the new button (keyboard required)
  • Click/press & drag to lasso and select a group of buttons
  • The 1st button in the selection will be the reference button for all alignment options
• Sorting and alignment options
  
  • Sort H - Horizontally sort rows of items alphabetically
  • Sort V - Vertically sort columns of items alphabetically
  • Align Left, Center, & Right - All buttons will align with the Left, Center, or Right of the first button selected
  • Distribute Vertical - Evenly space buttons in a selected column (up and down)
  • Align Top, Middle, & Bottom - All buttons will align with the Top, Middle, & Bottom of the first button selected
  • Distribute Horizontal - Evenly space buttons in a selected row (left to right)
  • X - Canvas orientation of the left side of a selected button
  • Y - Canvas orientation of the top side of a selected button

Step 9:  Save Draft Changes & select the back button in the top left

Step 10:  Publish your Collection

• For more information on publishing a collection, visit Focus Office: Publishing a Collection

Available Commands:

• Account - Allows the employee access to the Customer Account Window.
• Advance - Allows the employee to place a cash Advance on a check.
• Capture - Allows the user to capture a credit card without authorizing that card.
• Cash Tray
  • • Open - Allows the employee to Open a Cash Tray.
    • Close - Allows the employee to Close the Cash Tray.
    • Assign - Allows the employee to Assign employees to the Cash Tray.
    • Declare Bank - Allows the employee to declare a starting bank.
    • Declare Cash - Allows the employee to enter the ending cash amount.
    • Inventory Counts - Allows the employee to enter the Inventory Counts for the Cash Tray.
• Check  - Allows the user to access the Check Window. 
  • • Check Filter - A Check Filter may be specified so only checks that meet the filter criteria appear. For example, a Check Filter may be set to display only “Transferred”, “Discounted” or “Voided” checks.
• Clear - Clears the check from the screen (useful in counter or quick service environments). 
• Combine Seats - Combines multiple seats on a check.
• Customer - Allows the employee access to the Customer Search Window.
• Daily Inventory - Allows access to enter the Daily Inventory counts.
• Delay Print - Allows an employee to delay the order from printing to the remote printer.
• Delete - Allows the employee to delete Menu Items that have not been saved or sent.
• Deposits - Allows access to the Deposits Window.
• Edit Tips - Provides access to the Edit Tip function to add (or change) a tip of a pre-authorized credit card Payment. An employee may be required to enter tips on all authorized credit card payments before Clock Out. 
• Finalize - Allows the employee to close a check that has been preauthorized or captured.
• Fire - Allows an employee to send a Menu Item that has been on Hold.
• Gift Card Activation - Allows the user to activate a gift card with a pre-configured amount. If an amount is pre-configured then the user cannot modify the amount.
• Gift Card Balance - Allows the user to verify the balance remaining on a gift card.
• Gift Card Increment - Allows the user to increment the balance of a gift card with a pre-configured amount. If an amount is pre-configured then the user cannot modify the amount.
• Gratuity - Allows the employee to optionally select, remove or change a Gratuity based on the subtotal value of the check.  The Job Right 'Gratuity - Select' is required. 
  • • Gratuity - Allows the user to select a Gratuity to be applied to the check. The user will be prompted if a Gratuity is not selected.
    • All Seats - Allows the user to apply or remove a Gratuity to/from all seats.
• Hold - Allows the employee to place an item that has not been sent on Hold.  The guest check cannot be closed while an item is on Hold. The Job Right 'Check Items - Hold'  is required.
• Item Edit 
  • • Out of Stock - Allows the user to place Menu Items Out of Stock. The Job Right 'Menu - Mark Items Out of Stock' is required to perform the selected function.
    • Prices - Allows the user to change the price of a Menu Item. The Job Right 'Menu - Change Item Price' is required to perform the selected function.
    • Nutrition - Allows the user to view the Nutrition information of the Menu Item.
    • Recipe - Allows the user to view the Recipe information of the Menu Item.
    • Training - Allows the user to view the Training video of the Menu Item.
    • Count - Allows the user to adjust the Count of the Menu Item. The Job Right 'Menu - Change Item Count' is required to perform the selected function.
• Item Information - If a Menu Item is selected then the “Recipe, Nutrition, or Training” attribute is shown for this item.  If a Menu Item is not selected then a Menu Item must be selected within 5 seconds.
• Location - Allows the employee to select an alternative Location. The selected Location remains in effect until the employee logs out.
• Login User - Allows the user to Login another employee without having to logout first. The Logout User Command is then used to logout the currently logged in employee and login the employee who initiated the login again. This Command is primarily used in bars to allow a bartender to ring orders for cocktail servers. 
  • • Location - Allows the user to login only employees with the selected Location. The user may login in any employee if a Location is not selected.
• Logout User - Allows the user to logout the employee previously logged in with the Login User Command.
• Loyalty - Allows the employee access to the Customer Loyalty Window.
• Modify - Allows the employee to add optional modifiers to a Menu Item.
• Modify Complete - This command completes the modifying process. It is used in conjunction with Modifier and Modify commands to allow modifiers to be ordered from the Order Entry Screen. For Example, if a Cheeseburger is to be modified with bacon, the Package should read “Command > Modify”, “Modifier > Bacon” and then “Command > Modify Complete”. The modifier (Bacon) must be present on one of the Cheeseburger’s Modifier Canvases for the Package to work correctly.
• Modify Next - The Modifier Window moves forward as if the user pressed the “Next” button on the Modifier Window.
• Name - Allows the employee to enter/edit the Name or ID associated with an open guest check. The Job Right 'Name - Enter' is required.
• New Seat - Allows the employee to add another seat to the check.
• Open - Allows the employee to Open the cash drawer. The Job Right 'Cashier - Open Drawer' is required.
• Order Access – Default Method - The user’s default Order Access Method is displayed.
• Paid Ins - Allows the employee access to the Paid Ins Window.
• Paid Outs - Allows the employee access to the Paid Outs Window.
• Payment Adjust - Allows the employee to adjust a credit card amount.
• Payment Reapply - Allows the user to re-authorize a credit card after it has been voided.
• Payment - Select Last - Unselects all items on the check and selects the last Payment that is not voided. To reopen a check the user can create a package that has the following Commands, “Payment - Select Last” followed by “Void”.
• Position - Current - Allows the employee to select the current position if position seating is used.
• Position - Edit - Allows the employee to select the current position if position seating is used.
• Position – Next - Allows the employee to advance the position if position seating is used.
• Position Split - Allows the employee to convert the positions to split checks if position seating is used.
• Position Split All - All positions are split into separate seats.
• Pour - The Pour Command shows the Bar Vision "Pour" information.
• Preauth - Allows the employee to preauthorize checks and or tabs by verifying credit card funds.
• Previous Check - Allows the user to access the previous check. If a check has not been accessed since the user logged in then the message “No previous check.” is displayed.
• Print - Allows the employee to optionally print or reprint a guest check. If more than one seat on the check is present, the user will be prompted to print the current, selected, or all seats.
• Printer Assignment - Allows the user to select the Location of the remote check for the current order.
• Quantity - Allows the employee to enter the number of Menu Items they wish to order.
• Quit - Returns the employee to Focus Order Entry.
• Repeat - Allows the employee to repeat any Menu Items highlighted together with any associated modifiers. Can be used in conjunction with the ‘Repeat Round’ option in Menu Item Setup.
• Reprint CC Voucher - Allows the user to reprint the credit card voucher for the check.
• Reroute Printer - Allows the user to reroute remote checks to another remote printer. If the Source and Destination printer are not selected, the use is prompted to select a printer from the Reroute Printer Window.
• Return to Canvas - Allows the user to return to the initial Canvas after ordering an item. For example, if the customer wants to order a vodka not on the Fast Bar Canvas, rather than selecting the Vodka Canvas, order the vodka and then select the Fast Bar Canvas, a Package can be created to switch to the Vodka Canvas and then automatically returns to the Fast Bar Canvas after the user orders a vodka. The Package would be setup as follows: Command > Return to Canvas, Canvas > Vodka.
• Revenue Center - Allows the user to set the desired Revenue Center of the current check.
• Review - Allows the employee to review the check on the full screen.
• Select All - Selects all items on the check.
• Share - Allows the employee to split the check by the number of splits selected.
• Split - Allows the employee to create multiple seats on a check and move Menu Items between those seats. Also allows the employee to Split a Menu Item and to move the item portions from one seat to another. The Job Right 'Checks - Split' is required.
• Stop Timer - Allows the employee to stop the timer on an item that has the Timed Rate option set in Menu Items > Options > Time Rated.
• Subtotal - Allows the items on a check to be saved and sent. If the Job Right 'Checks - Clear After Subtotal'  is “ON” the check is subsequently removed from the screen.
• Tab - Allows the employee to associate a Name or ID with an open guest check.
• Tab List - Allows the employee access to the Tab List Window.
• Table - Allows the user access to the Table Selection Window.
• Tax Exempt - Allows the employee to cancel or restore the taxability of items on a guest check.
• Transfer All - Allows the user to transfer all open checks to another user.
• Transfer Combine - Allows the user to combine checks.
• Transfer Combine/No Seats - Allows the user to combine checks and then combines the seats.
• Transfer Employee - Allows the user to transfer a check to the selected employee. If an employee is not selected then the user is prompted to select an employee.
• Verify Age - Prompts the user to scan the customer’s ID Card to determine if the Age Verification Requirements have been met. Note: A Menu Item named “Age Verify” must be placed in the Package before the Verify Age Command.
• Verify Age Display - Displays the date (mm/dd/yyyy) according the the Age specified. This Package is designed to be displayed on a Canvas and allows the user to compare a customer’s birth date with the legal date to purchase certain Menu Items. For example, if the Package was setup for the age of 21 and the current date is 6/19/2008, the date displayed on the Canvas would be 06/19/1987. This means you would have to be born no later than 06/19/1987 in order to purchase an item that requires you to be 21 years of age (i.e., alcohol).
  • • Age - The Age used to calculate the date displayed on the Canvas.
• Verify Age Manual - Prompts the user to manually input the the customer’s birth date to determine if the Age Verification Requirements have been met. Note: A Menu Item named “Age Verify” must be placed in the Package before the Verify Age Manual Command. 
• Void - Allows an employee to Void an item on a saved check or to Void a Payment on a check. A reason code for the Void must be selected.  The Job Right 'Check Items - Void' is required. Void Reasons are setup in Order Entry > Voids.
• Canvas - The Canvas to be used in the Package. Note: A Package containing Canvas Type Commands can be used in place of the Canvas Ribbon.
• Packages - Predefined Packages may also be placed on the Command Ribbon.

Many of these commands can be made to require manager approval by enabling certain job rights, see Focus Office: Editing Job Rights.

For any questions/issues regarding adding and removing commands through Focus Office, please contact our support staff at [e-mail].