Knowledge base

• Menus and Ordering

  Getting Started

  • How to Log In to Online Back Office
  • Training Mode
  • Back Office: Adding a User
  • Creating a Collection
  • Back Office: Publishing a Collection

  Ordering Basics

  • Focus Local: Change a Blackboard Image
  • Focus Local : Transfer All Checks to Another Server
  • Focus Local : Combining Two Checks
  • Focus Local : Transfer a Check to Another Server
  • Focus Local : Transfer a Check to a Different Table
  • Focus Local : Deleting a Payment on a Check

  See all 7 articles

  Canvas’s (Menu Item/Modifier Category)

  • Creating and Publishing a Canvas (Menu Item Category)
  • Creating and Setting Up Modifier Canvases
  • Adding a Menu Item to a Manual Canvas

  Menu Items and Modifiers

  • Adding a Menu Item - Basics
  • Focus Local: Prep Modifier Setup
  • Focus Local: Courses Setup
  • Focus Local: Adding a Menu Item (BOH)
  • Prep Modifier Setup
  • Focus Local : Adding a Menu Item (FOH)

  See all 11 articles

  Discounts

  • Focus Local: Configuring a Dollar Amount Discount
  • Focus Office: Adding a Discount
  • Setting Up Auto Combos

  Taxes, Gratuities and Service Charges

  • Focus Local: Gratuity Setup
  • Focus Local : Manual Tip Share
  • Focus Office : Adding and Editing Taxes
  • Focus Local : Applying Taxes to a Menu Item

  Commands

  • Focus Local: Creating a Package

  Payments

  • Credit Card Sale Through IFACE
  • Focus Local: Paid Out Setup
  • Focus Local: Paid In Setup
  • Focus Local: Currency Setup
  • Focus Office: Currency Setup
  • Focus Office: Payment Setup

  See all 9 articles

  Misc Setup

  • Using Cash Trays
  • Focus Local: Configure Order Types

  Misc

  • Focus Office: Creating a Package
  • Focus Office: Configure Order Types
  • Focus Office: Change a Blackboard Image
  • Focus Office: Edit Void Reasons

• Staff Management

  Employees

  • Focus Office: Update an Employee's Status
  • Focus Office: Editing an Employee
  • Focus Office: Adding an Employee
  • Focus Office: Edit Time Cards
  • Focus Office: Add Time Cards

  Jobs

  • Focus Office: Creating a Job
  • Focus Local : Setting up Job Options
  • Focus Office: Overtime Setup
  • Focus Office: Break Options Setup
  • Focus Office: Grace Period Setup
  • Focus Office: Add/Remove Commands

  See all 7 articles

  Employee's

  • Importing Employees
  • Focus Local: Edit Time Cards
  • Focus Local: Add Time Cards
  • Focus Local: Add/Remove Commands
  • Focus Local: Break Options Setup
  • Focus Local: Grace Period Setup

  See all 12 articles

• Online Ordering

  Setup

  • Tracking Sales Information
  • Focus Online Ordering: Order Type Setup
  • Focus Online Ordering: Menu Setup

  Menus

  • Focus Online Ordering: Setting Up an Embedded Modifier
  • Focus Online Ordering: Item Tags
  • Focus Online Ordering: Item Setup

• Loyalty and Marketing

  Features

  • FocusOn Release Notes
  • FocusOn Current Features

• Reporting

  Reports

  • Focus Local : Report Formats Setup

• Integrations

  Loyalty

  • Punchh Focus Setup

• Hardware

  Troubleshooting

  • Basic Station Troubleshooting

  Implementation

  • Alpha Installation Requirements

• Customized Articles

  Alpha POS

  • Sales Contest Guide
  • How to use Physical and Online Gift Cards